Le sens des marques et du service > Personal Data

Personal Data

Collection of Personal Data.

FDG Group collects your personal data, in particular through the “Contact” section.
Personal data is defined as “any information relating to an identified or identifiable individual” (hereinafter called “the person concerned”); an “identifiable individual” is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier or one or more factors specific to his physical, physiological, genetic, mental, economic, cultural or social identity”.

Updates to your Personal Data.

In accordance with article 34 of the law of 6 January 1978 relating to information technology, files and freedoms; and Regulation EU 2016/679 of the European Parliament and the Council of 27 April 2016 (“the GDPR”), you have rights of access to, modification, rectification and deletion of your data, as well as your privacy preferences. For these purposes, write to:
13-15 rue Paul Vaillant Couturier
CS 40323
94312 Orly – France
Don’t forget to tell us your full name, postal address and email address.

Security of your Personal Data.

FDG Group does not communicate your personal data to third parties FDG Group advises that all the laws and regulations in force are applicable to the Internet. All users of this website must in particular comply with the provisions of the law of 6 January 1978 relating to information technology, files and freedoms; and of Regulation EU 2016/679 of the European Parliament and the Council of 27 April 2016 (“the GDPR”), a breach of which is punishable in criminal law.

Data Controller for Personal Data

For personal data collected through your navigation of the Website, the data controller for personal data is: FDG Group
As data controller for the data it collects, FDG Group undertakes to comply with the legal framework in force.
Whenever FDG Group processes personal data, FDG Group takes all reasonable steps to ensure the accuracy and relevance of the personal data having regard to the purposes for which FDG Group processes it.

Collecting your personal data, and use of the data collected.

Personal data is information by which you can be identified in terms of your name, email address, etc. FDG Group does not ask you for any personal data except when you ask a question or request information, or you decide to participate actively in an initiative, in particular a game or survey organised by FDG Group on its brand name websites or via its website.
So it is you that specifically provides such data. By submitting the form, you give your consent and authorise FDG Group to collect, retain and use your personal data in accordance with the provisions of the General Data Protection Regulations (GDPR).
If necessary, we will contact you to obtain additional personal data, subject to your express consent.

Recipients of Personal Data.

FDG Group is the only recipient of the personal data collected.
FDG Group does not communicate your personal data to third parties except:
– when you have given us your prior consent for this information to be shared with a third party who is clearly identified beforehand;
–when FDG Group has to share this information with its service providers and in particular with technical service providers so as to provide you with the service you requested;
– when FDG Group or the above-mentioned third parties receive a request from a judicial authority or any administrative authority that is legally entitled to make one, seeking communication of this information in accordance with the legal provisions in force.
FDG Group also undertakes not to sell, lease or transfer your personal data to third parties.
FDG Group does not have the information collected on its clients processed, hosted or transferred to a country outside the European Union or regarded by the European Commission as not providing “data adequacy” without first informing the client. However, FDG Group retains a free choice of technical and commercial sub-contractors provided they are able to offer sufficient assurances concerning the requirements of the General Data Protection Regulations (GDPR: 2016- 679).
FDG Group undertakes to observe all necessary precautions to protect the security of the data, in particular so that it is not communicated to unauthorised persons. However, if an incident that may affect the integrity or confidentiality of the Client Information comes to the attention of FDG Group, it will as soon as possible inform the Client and communicate to them the corrective measures that have been taken. Also, FDG Group does not collect any “sensitive data”
The User’s personal data may be processed by subsidiaries of FDG Group or by sub-contractors (service providers), solely for the purposes of the current policy.
Within the scope of their roles and for the purposes mentioned above, the main people who may have access to the data of the Users of FDG Group are the employees of our client service department.


This data is collected to improve your experience on the fdg.fr website; to notify you of promotional offers; and to collect statistics about use of the website.
When you voluntarily provide personal data about yourself, you undertake to give accurate information and not to harm or infringe the interests or rights of third parties.
The information that you communicate via the website enables FDG Group to:
– provide the services or information requested,
– maintain navigation on the Website, likewise management and traceability of the supplies and services ordered by the user: data on connection to and use of the Website, invoicing, order history, etc
– prevent and counter computer fraud (spamming, hacking, etc): I.T. elements used for navigation, IP address, etc

– improve navigation on the Website: connection and use data.

– prepare statistics, on an anonymous basis, about activity on the website so as to be able to measure, in particular, satisfaction and service quality, and so to be able to improve and optimise the website.
FDG GROUP undertakes not to use your personal data for commercial solicitation without first obtaining your consent.

The website contains a certain number of hyperlinks to other websites, which have been placed there with the consent of FDG Group. However, FDG Group is unable to check the content of websites visited via these links, and therefore accepts no liability for them.
Unless you decide to disable cookies, you accept that the website may use them. You may disable cookies at any time, freely, using the various possible deactivation methods which you are offered and prompted to use below, bearing in mind that this may reduce or prevent accessibility to all or part of the Services offered by the website.


A cookie is a small computer file placed on the User’s browser and saved on the User’s device (for example, a computer or a smartphone), (hereinafter called “cookies”). This file includes information such as the User’s domain name, the User’s internet provider, the User’s operating system and the date and time they accessed the Website. Cookies will not in any circumstances damage the User’s device.
FDG Group may process the User’s information concerning their visit to the Website, such as the pages they visited and the searches they carried out. This information enables FDG Group to improve the content of the website and the User’s navigation of the Website.
Cookies facilitate navigation and/or the provision of services offered by the Website, and the User may configure their browser so that it lets them decide whether or not to accept cookies on their computer or, on the other hand, to reject them either every time or depending where they come from. The User may also configure their navigation software so that they are prompted from time to time to accept or refuse cookies, before a given cookie is saved on their device. FDG Group advises the User that, in this case, the full range of functions of their navigation software may not be available.
Users are advised that, if they refuse to have cookies saved on their device or their browser, or if the User clears those which have been saved there, their navigation and their experience of the Website may be limited. This may also be the case if FDG Group or one of its service providers is unable to recognise, for purposes of technical compatibility, the type of browser used by the device, the language or display parameters, or the country from which the device appears to be connected to the internet.
When applicable, FDG Group declines all liability for consequences connected with dysfunctional working of the website and of services that may be offered by FDG Group as a result of the User refusing cookies or the inability of FDG Group to save or read cookies necessary for its functioning as a result of a choice made by the User. Every browser has a different configuration for cookie management and User choices. This is described in the browser’s help menu, which sets out how the User can save their preferences regarding cookies.
The User can choose how to express and alter their wishes concerning cookies. FDG Group can also call upon the services of external service providers to help collect and process the information described in this section.
These types of cookies are only placed on your devices if you consent to this, by continuing to browse the Website. The User may at any time withdraw their consent to FDG Group placing this type of cookie.
You can manage, deactivate or allow cookies by changing the parameters of your web browser, by clicking on the corresponding one of the following links
Chrome: https://support.google.com/accounts/answer/61416?hl=fr
Internet Explorer: http://windows.microsoft.com/fr-fr/windows7/block-enable-or-allow-cookiesFirefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies
Safari: https://support.apple.com/fr-fr/HT1677

Internet Tags

FDG Group may sometimes use web beacons (also known as “tags”, action tags, single pixel GIFs, transparent GIFs or invisible GIFs), deploying them via a partner specialising in web analyses which may be based (and may therefore retain corresponding information including the User’s IP address) in a foreign country.
These tags are placed in online promotions enabling web users to access the Website, and on various pages of the latter. This technology enables FDG Group to assess the responses of visitors to the Website and the effectiveness of its initiatives (for example, the number of times a page is visited and information consulted), as well as the use of the Website by the User.
The external service provider may collect information on visitors to the Website and other websites via these tags, prepare reports on the activity of the Website for the attention of FDG Group and provide other services relating to the use of the Website and the internet.

Retention Period

Your personal data is retained for a period of 3 years from the time of your last interaction with the website.
Cookies are retained for 13 months from the date when they are collected.

Rights of access, modification, deletion and objection

In accordance with the European law in force, Users of the website have the following rights:
– right of access (article 15 GDPR) and rectification (article 16 GDPR), updating and completeness of Users’ data
– right to blocking or deletion of Users’ personal data (article 17 GDPR) when it is inaccurate, incomplete, ambiguous, out of date or in respect of which collection, use, communication or retention are forbidden
– right to withdraw consent at any time (article 13-2c GDPR)

– right to limit the processing of Users’ data (article 18 GDPR)
– right to object to the processing of Users’ data (article 21 GDPR)
– right to data portability in respect of data provided by Users, when this data is subjected to automatic processing based on their consent or on a contract (article 20 GDPR)
– right to determine what happens to a User’s data after their death and to choose to what previously-designated third party, if any, FDG Group should send their data.
As soon as FDG Group becomes aware of the death of a User, and in the absence of any instructions on their party, FDG Group undertakes to destroy their data, unless it appears necessary to retain it for evidential purposes or to meet a legal obligation.
If the User wishes to know how FDG Group uses their personal data, to request that it be rectified, or to object to its being processed, the User can contact FDG Group in writing at the following address:
FDG Group – Director of Website Publication for fdg.fr
13-15 rue Paul Vaillant Couturier
In that event, the User should indicate the personal data they wish FDG Group to correct, update or delete, and identify themselves with a copy of an identity document (an identity card or passport).
Requests for deletion of personal data are subject to FDG Group’s legal obligations, in particular concerning the retention and archiving of documents. Ultimately, Users may lodge a claim with the regulatory authorities, in particular with CNIL.(https://www.cnil.fr/fr/plaintes).

Data Security

FDG Group has put protection measures in place to ensure the confidentiality, security and integrity of your personal data. Access to personal data is restricted to employees who need it and who have been trained to observe the rules relating to confidentiality.

FDG Group takes care, in particular, that your personal data is not distorted or damaged and that unauthorised third parties do not have access to it.

FDG Group’s websites may sometimes contain links towards third-party websites. FDG Group has no control over these websites and therefore accepts no liability for their practices in terms of privacy, or for their content. Therefore please check the policies of these sites concerning data protection before using them or providing them with personal data.

By using this website, you consent to these practices. If you do not consent to the terms of these practices, please do not use this website and do not provide any personal data.


Websites develop, and this page may periodically be updated. We therefore invite you to consult this page frequently.